International Game Technology PLC (IGT) is launching its cashless gaming solutions Resort Wallet and IGTPay at Graton Resort & Casino in Rohnert Park, California, as a result of a newly signed multi-year agreement.
As modules of the IGT ADVANTAGE casino management system, Resort Wallet and IGTPay comprise a fully integrated turnkey cashless solution and “will give Graton’s guests more choice, convenience, and security for funding their play at the property’s 3,000+ slot machines,” according to the gaming technology firm.
Ryan Reddy, IGT SVP Global Video Poker, VLT, Systems and Payments, said: ”Cashless commerce is the way of the future across business sectors, and we’re finding that slot players who adopt IGT’s cashless casino technologies are readily embracing it and reporting high satisfaction with the experience.”
”We look forward to helping Graton Resort & Casino maximize player convenience and security, accelerate growth, and differentiate the guest experience through IGT’s Resort Wallet and IGTPay cashless gaming technologies,” he added.
With Resort Wallet and IGTPay, Graton can offer its Graton Rewards loyalty club members the option to create a Cashless Wagering Account and then fund that account from their mobile device using a range of sources such as personal checking and credit accounts.
To apply available funds to a slot game session, a player simply taps the smartphone into the game’s card reader, and via Bluetooth technology, the player’s balance and loyalty rewards instantly populate on the game’s service screen via IGT’s M5 technology.
At the conclusion of a play session, the player can transfer the remaining funds back into a personal account or keep them in their Cashless Wagering Account for future play. Additionally, the IGT technologies will fully integrate with Graton’s Marker Trax offering, which the company described as “a widely used digital marker solution.”
Brian Green, Graton Resort & Casino Vice President/Assistant General Manager, commented: “As one of Northern California’s premier gaming destinations, Graton Resort & Casino prides itself in offering our players leading-edge technologies that bolster the guest experience and introduce added choice and convenience.”
“IGT’s proven Resort Wallet and IGTPay cashless technologies will enable us to drive new operational efficiencies and optimize revenue while offering our customers a future-forward mobile e-wallet option that comes with a variety of benefits,” he concluded.
IGT’s Resort Wallet and IGTPay were named “Product Innovation of the Year” in the 2021 Global Gaming Awards Las Vegas, and the company was named “Technology Provider of the Year” in the 2021 International Gaming Awards.