Regulatory changes, growing interest in African markets, and increasing demand for casino and sportsbook solutions were among the developments discussed at SBC Summit Lisbon. For Uplatform, the event also provided an opportunity to reconnect with existing partners and explore new business opportunities as operators reassess their technology requirements.
Speaking to Yogonet on the final day of the summit, Giorgio Dolce, Sales Manager at Uplatform, shared his impressions of the event, discussed how operators’ needs are changing as regulatory requirements become more complex, and outlined the company’s priorities for the remainder of the year.
What are your main takeaways from SBC Summit, and how has the experience been for you and Uplatform?
First of all, it has been a very big and beautiful show. We had a lot of visitors at our stand, and I want to give credit to our marketing team because they provided us with an amazing stand and excellent coverage. That gave us the opportunity to meet people and welcome them in the best possible way.
It has been fantastic. We had a lot of traffic and the opportunity to speak with many operators, providers, and payment providers. Overall, it has been a very good experience. We will definitely miss the show.
What were your main objectives for the summit, particularly when it came to meeting existing partners and potential clients? What did you want visitors to take away from their conversations with your team?
Our main goal was to meet with our existing partners. When it comes to Uplatform, we focus on developing long-term partnerships, so we always want to meet our partners, maintain those relationships, and make sure everything is going well.
Apart from that, we also wanted to acquire new partners and operators. We have our casino and sportsbook products, and naturally, we want to introduce these solutions to more businesses. Another major focus of the show was presenting and selling our products to the industry.
Uplatform’s stand was particularly noticeable, as it has been at other industry events. Would you say that this strong visual presence is part of the company’s identity? What are you trying to communicate through it?
Yes, absolutely. Once again, I believe we have a very good marketing team, and they deserve a lot of credit for what they do. As a company, we place a lot of value on trust. When people see our stand, including the design and everything behind it, they immediately get an impression of the company. Through that visual presence, we want to communicate that we are a company people can trust.
What were some of the main topics being discussed at this year’s summit? Brazil’s regulatory developments seemed to attract considerable attention, but were there other markets or trends that stood out to you?
First of all, yes, it is impossible not to talk about regulation in Brazil. It is something that has affected all of us. We are in Portugal, and usually, many Brazilian clients visit our stand. This year, the situation was a bit more chaotic.
Apart from that, I believe we are seeing an increase in projects across Africa. I came across many new projects from the region during the show, and the market is getting stronger. A lot of people are also trying to understand licensing requirements and how they can operate under local licenses. That was another important topic that came up during the event.
In our case, specifically, there was also a lot of interest in our sportsbook and casino aggregator. These are two products that people kept asking us about throughout the show.
In terms of products and technology, what are operators asking for most? Have their needs changed compared with a few years ago?
One hundred percent. First of all, regulations were different a few years ago. Previously, operators could work in different ways, but nowadays, they need to understand the regulations in each jurisdiction and how they want to structure their operations.
They also need to monitor their operations properly, and that is where Uplatform comes in. We provide solutions that offer a customer-friendly experience while also giving operators the backend tools they need to manage their players and understand their behavior, including how they play.
To put it simply, yes, operators’ needs keep evolving. That is why it is important to have a platform that keeps up with those changes. We are constantly updating our solutions to meet those requirements.
As we approach the end of the year, what are Uplatform’s main priorities for the coming months? How are you preparing to support your clients heading into the new year?
Our priority is to continue meeting with clients and looking for opportunities to work with new operators. We will be attending upcoming industry events, so there will be more opportunities to meet existing clients and explore new business opportunities.
Apart from that, we are closely monitoring the market. The Christmas period is usually very busy for casinos, with more players joining every day. Our main goal during the coming months is to make sure we provide operators with the help and assistance they need during that period.